Who makes your mattresses?
Every mattress Yankee Mattress sells is handcrafted by Yankee Mattress Company at our factory in Agawam, MA.
Do you offer delivery?
Yes we do! We offer full delivery and setup to customers within 60 miles of our factory in Agawam, MA with free delivery to those within 20 miles. Pricing will vary depending on your location and the products ordered. Removal of old mattresses and boxsprings is available as well for $20 per piece. If you live outside of 60 miles of Agawam, MA, you are more than welcome to pick up your new products at our factory. Old mattresses/boxsprings can also be dropped off during a pickup.
Are you currently running any sales?
At Yankee Mattress, we don’t run sales and haven’t since we opened in 1999. The reason we don’t run special sales is that we are a factory direct company that sells our products straight to you. This cuts out the middleman’s profit and passes the savings back to you.
How can you possibly offer a better product at a better price than the big national chains? Don’t they have better prices because they are so big and buy and sell so many mattresses?
Any mattress store that does not make its own products is a “Middleman.” This means they buy the mattresses they sell from a wholesaler and then mark the mattress up and sell it to you. Yankee Mattress Company is not a middleman, we are both the manufacturer and retailer of the products we sell. You do not pay the extra “middleman profit” allowing you to save money on a better mattress.
How do you make your mattresses fire-resistant?
We use a layer of felt-like material just beneath the fabric of the mattress. This material is made using rayon, which is an inert and odorless mineral that provides the necessary flare retardancy to comply with federal standards. We have never, and will never, use any type of spray-on chemical to fireproof a Yankee Mattress.
Do I need to rotate my mattress?
The answer is a resounding YES. Our recommendation is once every 1-2 months. This is simply a spinning of the mattress 180°, head-to-toe. All mattresses, regardless of the design and composition, should be rotated regularly. Since mattress materials consist of upholstery foams and coil springs, both of these materials will wear over time in the areas they are compressed. Rotating the mattress relieves areas of compression and provides a “break” for the materials to return to their original state.
What happens if I get my mattress and don't like it?
Our showroom managers will do their very best to assist you in finding the perfect mattress. We also understand that it is sometimes difficult to be 100% positive the mattress you test in the store will be perfect for you after you get it home. We offer a free adjustment service that is available up to 100 nights after getting your mattress home. For more information, click here.
I'm interested in a double-sided mattress. Do you make those?
All of our mattresses are designed to be single-sided. We have a strong belief that the high-density foams and supportive pocketed coils we use will perform as expected for the length of the mattress’s life. In fact, tests have shown that single-sided mattresses, using modern components, will show less wear over time than a mattress that is double-sided. This can be explained by taking into consideration the amount of weight being applied to each comfort layer. When a mattress is single sided, the upholstery layer on top is only worn by an individuals body weight. When a mattress is double-sided, the upholstery layer on the bottom is not only worn by body weight, but also by the weight of the mattress itself.
Do your mattresses have warranties?
Yes. Every Yankee Mattress has a 100% non-prorated warranty attached to it. The length of the warranty will vary depending on the mattress model.
Are your mattresses comparable to this national brand I tried at another store?
Comparing Yankee Mattresses to national brand mattresses is very, very tough. The reason for this is that the large national brands typically do not make available the exact specifications of the materials inside the mattress. Things such as foam density, steel coil gauge, and edge supports are very important but are sometimes not listed on national brand sites. In Yankee Mattress showrooms, you’ll find a detailed list of every material included in our mattresses.
How long does it take to get a Yankee Mattress?
Yankee Mattresses are made to order. Right after you place your order, our production team gathers the necessary raw materials and begins the process of hand crafting your mattress. We want your new Yankee Mattress to be made specifically for you. Lead times can vary. The best way to get an idea of a timeline is to call one of our stores. Our staff will be happy to explain the process and how long it takes. If you need a custom/odd-size or special order, the lead time will be longer depending on the size and amount of work involved to produce the product. On occasion, Yankee Mattress will have various models in stock. These differ from location to location. If you are looking to take a mattress home the day you stop in, please call your nearest Yankee Mattress location to see what is in stock.
I have an adjustable base. Do you make mattresses that will work for me?
Yes. All our models work on an adjustable base.
I'm sensitive to smells. Will my Yankee Mattress off-gas?
Although all mattress components will have a new smell to some extent, we are well known for keeping it to a minimum. From experience, we’ve noticed that the bulk of off-gassing issues pertains to memory foam mattresses. Due to the large amount of foam within the mattress and no coils, there’s a greater chance you will notice a smell. Since all Yankee Mattresses are hybrids (coils + foam), around 80% of the mattress is not foam. The space in between each spring allows air to pass through the bed, therefore the new smell will be minimal and will dissipate quickly. All upholstery and memory foams used in Yankee Mattresses are approved by CertiPUR.us, which means they have no ozone depleters, PBDEs, mercury, lead, or other heavy metals, formaldehyde, or phthalates and have low VOC emissions for indoor air quality.
I have an antique bed that is an odd size. I'm not confident measuring it myself. Will someone come out and measure it for me?
Yes! We will be happy to send a professional out to your home to measure your bed. We build many odd-sized mattresses on a weekly basis and know how to correctly measure bed frames to insure a perfect fit. A small fee will be charged for this service.